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Americas

United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299

Customer Resource Centre

Shopify Opayo Plug-in

Understanding the process.

Any vendor with an Opayo account with an active ecommerce merchant ID can process payments through the Shopify system using the Opayo plug-in.

If you use the new Opayo plug-in you will be using our server integration to process transactions.

To authenticate on the plug-in sign up you will need to have your API key and password from your MyOpayo admin account.

Migrating to the Opayo plug in.

  1. In Shopify you will need to select the ‘settings’ icon and then select ‘payments’ on the left-hand side.
  2. Next you will need to select ‘add payment method’ and search for ‘Opayo (previously SagePay)’
  3. In the account Status box if you select ‘manage’ and you will be transferred to a page to authenticate identity, select ‘install uninstalled app’
  4. You will then be prompted to authenticate using your API integration key and password, they are located in your MyOpayo admin account.
  5. After authenticating your credentials there will be an option to activate Opayo
  6. Once activated you will see the ‘payments’ screen with ‘card options’ *
  7. Once the new plug-in is active, shoppers will see both the Opayo and SagePay form options.
  8. When the new plug-in has been used successfully and is working as expected you can deactivate SagePay form from your payment method screen to have the new Opayo plug-in listed on its own.

 

*Disclaimer - only card options on the gateway will be available for use. Adding or removing them from Shopify will not change your Opayo account. Please contact opayosupport@elavon.com for support with adding or removing payment types.

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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