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United States
Puerto Rico

Europe

Denmark
Germany
Ireland
Norway
Poland
Sweden
United Kingdom
Spain
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Customer Resource Centre

Chargebacks

Card scheme chargeback cycles

Chargebacks are a challenge for every business and, if not handled properly, can be costly. As a merchant, it is important that you understand how the chargeback process works and what happens when you take it to an arbitration stage.

Every card scheme has a slightly different way of managing chargeback arbitration and we understand how complex the process can seem. Prepare your business for chargebacks with our helpful infographic guides which take you through the Visa, Mastercard, Amex, Diners Club, CUP, and JCB chargeback cycles step by step.

Disclaimer:

This website contains general information, it is recommended that you seek legal and expert advice regarding your own merchant chargeback policies.

 

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chargebacks

Elavon terms of service UK (CCA)

(Sole trader, or partnership with 3 or less partners)

Elavon terms of service UK (non-CCA)

(All other customers)

Elavon terms of service (Multi-national customer)

(Multi-national customers)

Opayo Merchant Terms & Conditions

(Opayo gateway only)

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