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Customer Service
Elavon Customer Service: 0345 850 0195
Opayo Product Support: 0191 313 0299
Elavon customer service: 0345 850 0195 Opayo product support: 0191 313 0299
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Customer Resource Centre
Help with Elavon Mobile (talech Mobile)
Getting started with talech Mobile
Welcome to talech Mobile. You are just a few steps away from being ready to accept card payments.
talech Mobile empowers small businesses with the capacity to take card payments, create and manage invoices, and provides a suite of in-depth reports. If you have signed up to use talech Mobile, this guide will help to get you set up.
The Datecs Bluepad-50 is the card reader for talech Mobile in Europe, which is white. If you have a different colour Datecs, it will not work with talech Mobile. Find out more about your card reader here.
Learn how to pair your Datecs card reader with your talech Mobile app.
Learn how to create items or categories in talech Mobile.
Learn how to manage new and open orders in the talech Mobile app.
Learn how to process a return and refund in the talech Mobile app, either from an existing order/transaction or as a stand-alone refund.
Learn how to add additional users from talech.com. Click below for step-by-step instructions.
Learn how to add additional users from talech.com. See the step-by-step instructions by clicking below.
With talech Mobile you can manage your payment, taxes, service charges and more. Below you will find an overview of your talech Mobile settings highlighting their functions to allow you to set your business up for success.
This article provides solutions to common issues users experience with the Datecs card reader.
Elavon terms of service UK (CCA)
(Sole trader, or partnership with 3 or less partners)
Elavon terms of service UK (non-CCA)
(All other customers)
Elavon terms of service (Multi-national customer)
(Multi-national customers)
Opayo Merchant Terms & Conditions
(Opayo gateway only)
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
Helping thousands of customers around the world grow their business through payments
Customer service and support
We’re here to help!
Customer service: 0345 850 0195 (menu option 2)
8am to 6pm, Monday to Friday
Elavon technical support: 0345 850 0195 (menu option 1)
24 hours a day, 365 days a year
Opayo product support: 0191 313 0299
24 hours a day, 365 days a year
Copyright© | Elavon Financial Services DAC. Registered in Ireland with Companies Registration Office. The liability of the member is limited. United Kingdom branch registered in England and Wales under the number BR022122.
Elavon Financial Services DAC, trading as Elavon Merchant Services, is a credit institution authorised and regulated by the Central Bank of Ireland. Authorised by the Prudential Regulation Authority. Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority. Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request.
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